Privacy Policy

Effective Date: 02/01/2025

1. Introduction

Welcome to Broken Tee Golf Co. ("Company", "we", "our", "us")! We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice or our practices with regard to your personal information, please contact us at support@thebrokenteegolfco.com.

2. Information We Collect

We collect personal information that you voluntarily provide to us when you register on the website, express an interest in obtaining information about us or our products and services, when you participate in activities on the website, or otherwise when you contact us.

The personal information that we collect depends on the context of your interactions with us and the website, the choices you make, and the products and features you use. The personal information we collect may include the following:

Personal Information Provided by You: We collect names; phone numbers; email addresses; mailing addresses; usernames; passwords; contact preferences; and other similar information.

Payment Data: We collect data necessary to process your payment if you make purchases, such as your payment instrument number (e.g., credit card number), and the security code associated with your payment instrument.

3. How We Use Your Information

We use personal information collected via our website for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations. We use the information we collect or receive:

To facilitate account creation and logon process.
To send administrative information to you.
To fulfill and manage your orders.
To post testimonials.
To send you marketing and promotional communications.
To deliver targeted advertising to you.
To protect our services.
To enforce our terms, conditions, and policies for business purposes, to comply with legal and regulatory requirements, or in connection with our contract.
To respond to legal requests and prevent harm.
To manage user accounts.

4. Sharing Your Information

We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations. We may process or share your data that we hold based on the following legal basis:

Consent: We may process your data if you have given us specific consent to use your personal information for a specific purpose.
Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests.
Performance of a Contract: Where we have entered into a contract with you, we may process your personal information to fulfill the terms of our contract.
Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements).
Vital Interests: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person, and illegal activities, or as evidence in litigation in which we are involved.

5. Children's Privacy

We do not knowingly collect personal information from children under the age of 13. If we become aware that we have collected personal information from a child under age 13 without verification of parental consent, we will take steps to delete that information from our servers. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us at support@thebrokenteegolfco.com.

6. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

Retention Periods:

Account Information: We will retain your account information for as long as your account is active and a reasonable period thereafter in case you decide to re-activate your account.
Order Information: We will retain order information for a minimum of seven years to comply with legal and regulatory requirements.
Marketing Information: We will retain your marketing information until you unsubscribe from our marketing communications. After you unsubscribe, we will retain your information for a short period to ensure we honor your request.
Legal Obligations: We may retain your personal information for longer periods where necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

7. Cookies and Other Tracking Technologies

We may use cookies and similar tracking technologies to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Policy.

8. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our website is at your own risk. You should only access the services within a secure environment.

9. Your Privacy Rights

In some regions (like the European Economic Area), you have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; and (iv) if applicable, to data portability. In certain circumstances, you may also have the right to object to the processing of your personal information. To make such a request, please use the contact details provided below. We will consider and act upon any request in accordance with applicable data protection laws.

10. Contact Us

If you have questions or comments about this policy, you may email us at support@thebrokenteegolfco.com or by post to:

Broken Tee Golf Co.
PO Box 7
Beeville, TX, 78104 United States